This is driving me mad.
We have one client and we need to give them access to one project only. They need to be able to create, edit, comment etc on that one project. i.e. they will have full access to that project but no others. i.e. not even see our other projects.
I have followed multiple tutorials / posts in the community but none seem to work. Is there a simple guide to do this?
At the moment we have
1. Created the users - they are in the default group "jira-users"
2. Created a group "Project A"
3. Added the users to the group "Project A" so they are in 2 groups "jira-users" and "Project A"
4. Created the project
I have removed all permission schemes / roles etc that I had created in previous attempts to leave a "clean" installation.
They currently have access to all projects though. What are the next steps to limit their access to just one project?
We have Jira cloud
I think, all your other projects have permissions based on the group "jira-users". That is why your client is seeing all of them.
The problem is, that jira-users is a basic group. It is used in general for the basic permissions, such as login etc.
You have to create a new group for your internal users. Do not add your client's people to that group! Let's call it "internal" here.
Then create a new permission scheme as a copy of your existing permission scheme, name it e.g. "all except client x".
Then replace every occurence of "jira-users" with your new group "internal" in the new permission scheme "all except client x".
After that, add this permission scheme to all projects that client x should not see.
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