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How do you delete issues on Jira Free plan?

I'm a site & org admin in our Jira instance.

I've created a project, but can't delete issues from this project.

 

The common answer for this is "add yourself as a project admin" - problem is, with the free plan, project permissions are disabled. 

 

So... how can I delete issues in the free plan, if at all?

1 answer

0 votes

Hi Nir,

Welcome to Atlassian Community!

To delete issues from the project, you need to open the ticket and click on > Delete:

Screenshot 2019-10-22_17-00-23-172.png

If you created the project, you are the administrator. You can see this information on Project settings > People.

Please, give it a try and let us know how it goes.

Regards,
Angélica

Hi Angélica,

Thanks for your reply. I'm afraid both options don't exist (please note that I'm an experienced Jira admin). 

(1) The "Delete" option doesn't appear in the menu, see photo:

Screenshot_1.png

(2) The "People" section is blocked, because we are on the free plan, see photo:

Screenshot_2.png

 

Any further assistance would be greatly appreciated,

Nir

@Angélica Luz - any further advice on how to resolve this? Thanks!

Thank you for the screenshots. 

I created a brand new project here to test and the options still show for me.

I checked and confirmed on our documentation that basic features like delete/edit issues, delete a project or change its name are still available.

Just to make sure I’m testing the same project as you, you are using a Jira Software project, is that correct?

What is the issue type?

Are you opening this ticket directly on the board, backlog or on Issues and filters?

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