How do we import users from a single LDAP group?

Question

We are importing users for authentication from LDAP.
Security groups will be created in JIRA. so, basically we are using "Internal directory with LDAP Authentication" option.

How do we import users from a single LDAP group? where do we configure and run the import so that we dont have to create users manually?

Poonam Vartak · Answer

We have LDAPS so I imported SSL certificates for LDAP server. But, I got error when testing LDAP configuration: Connection test failed. Response from the server: simple bind failed: :636; nested exception is javax.naming.CommunicationException: simple bind failed: :636 [Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target] Next I checked for java - # java -version -bash: java: command not found

Poonam Vartak · Answer

Thank you Boris. I submitted a support ticket

Boris Berenberg · Answer

That document should no longer exist as far as I know. I have contacted the docs team to confirm, but that is a procedure for a very old version of JIRA. You can use the Internal Directory with Authentication with Copy User disabled.

As for getting the users to show up, you will need to work with your LDAP admin to find the right LDAP queries to return the right users. If you have a valid support license, we can also assist with the configuration.