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How do we change the status on an epic from Review to Closed state as a reporter?

Divya Dubey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 09, 2023

as a reporter i have opened several epics, and all are in review state.

Neither assignee nor reporter is finding an option to close the epics from review to closed.

Workflow shows a state as closed but there is no option.

It only shows to reopen. Please suggest.

1 answer

1 vote
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 09, 2023

Hi @Divya Dubey and welcome to the community,

I would suggest that you speak to a Jira admin about it, since most likely would be the one to edit a workflow.

If you (as assignee and reporter) can't transition an issue (Epic in this situation) from a current status to another then:

  • There isn't an active transition from status Review to Close
  • There is a transition from status Review to Close but certain conditions prohibits it from transitioning
    • For the above restriction we can't really know if it's a user/role restriction (only a certain user or role can transition the issue) or a field restriction (some field(s) has to be filled in order to proceed)

So the best option you've got is to speak to a Jira admin. If you are a Jira admin, then edit the workflow and try to see what's happening.

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