We generate JIRA tcikets when user send a mail to certain DL.
Now i want to auto assign the tickets to first person who replies on the thread.
How can i achieve that??
YOu can do this using a JIRA listener. The replies are added as comments and hence catch the IssueCommented event to assign it to the person commented, if it is the first comment!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.