How do i assign issues to other users

It doesn't seem my Jira instance is preset to allow for assigning multiple users. This may be a permissions issue but I've made all users assignable and given all users the ability to assign. Is something else needed?

Thank you in advance for your help

Craig

1 answer

1 accepted

This widget could not be displayed.

Ah. Jira doesn't do assign-to-many. The assignee is a single user, end of story.

There are workarounds. My usual one is to create dummy users, with an email address that resolves to a distribution list (done on the email server side, not in Jira). You can define groups an dput them into "Group assignee" custom field(s), or define multi-user-picker custom fields, but both of those are custom fields, so they don't actually DO anything in the same way assignee does.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

225 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you