It doesn't seem my Jira instance is preset to allow for assigning multiple users. This may be a permissions issue but I've made all users assignable and given all users the ability to assign. Is something else needed?
Thank you in advance for your help
Ah. Jira doesn't do assign-to-many. The assignee is a single user, end of story.
There are workarounds. My usual one is to create dummy users, with an email address that resolves to a distribution list (done on the email server side, not in Jira). You can define groups an dput them into "Group assignee" custom field(s), or define multi-user-picker custom fields, but both of those are custom fields, so they don't actually DO anything in the same way assignee does.
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