How do i assign issues to other users

It doesn't seem my Jira instance is preset to allow for assigning multiple users. This may be a permissions issue but I've made all users assignable and given all users the ability to assign. Is something else needed?

Thank you in advance for your help


1 answer

1 accepted

0 vote

Ah. Jira doesn't do assign-to-many. The assignee is a single user, end of story.

There are workarounds. My usual one is to create dummy users, with an email address that resolves to a distribution list (done on the email server side, not in Jira). You can define groups an dput them into "Group assignee" custom field(s), or define multi-user-picker custom fields, but both of those are custom fields, so they don't actually DO anything in the same way assignee does.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot