It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I update an email address for a user?

I am a site administrator, however I am unable to change my email address or anybody else's email addresses who has access to my page.

When I navigate to Profile and visibility to change, I get a message to say "Email Address is set by your Site Admin".

Can you please let me know how I can update these email addresses?

Many thanks, 

Astrid 

2 answers

Hi @Astrid Cobby ,

Based on Invite and remove users an admin cannot necessarily change a user's email address but can remove the user you don't want them to appear on your site.

But the user can make the changes, though:

Managing your user profile

You can also try accessing this link where you can update your Atlassian email ID

https://id.atlassian.com/manage-profile/email?_ga=2.56889839.411789839.1569220667-1372120514.1552382236&_gac=1.213058848.1568375306.EAIaIQobChMInuKHoN3N5AIVkYRwCh1gQgauEAAYASAAEgIuGPD_BwE

 

--Ravya

You usually can modify email in admin/user admin

Do you have a LDAP as user directory? maybe is set so the email is read directly from that. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

229 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you