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How do I update an email address for a user?

I am a site administrator, however I am unable to change my email address or anybody else's email addresses who has access to my page.

When I navigate to Profile and visibility to change, I get a message to say "Email Address is set by your Site Admin".

Can you please let me know how I can update these email addresses?

Many thanks, 


2 answers

Hi @Astrid Cobby ,

Based on Invite and remove users an admin cannot necessarily change a user's email address but can remove the user you don't want them to appear on your site.

But the user can make the changes, though:

Managing your user profile

You can also try accessing this link where you can update your Atlassian email ID



You usually can modify email in admin/user admin

Do you have a LDAP as user directory? maybe is set so the email is read directly from that. 

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