How do I type/render emoticons like (x) and (?) in the new experience Jira?

Wim Janin I'm New Here Dec 18, 2017

I'm using the new Jira experience now a couple of days. I like it.

 

But this issue is really annoying:

  • old emoticons are still showing as icons
  • but typing (x) or (/) in new tickets or new comments does NOT render as icons, but remains as text (/)

How can I write emoticons in the new Jira??

 

1 answer

0 vote

Hi Wim,

Are you still experiencing this issue? 

I tested this on my instance and created a new issue with (x) and (/) in the description and they showed as icons as expected:

Screen Shot 2017-12-22 at 1.02.26 PM.pngScreen Shot 2017-12-22 at 1.02.30 PM.png

Let me know if you are and provide the instance URL and a screenshot of the emoticons that are still showing as icons and a comment that should appear as above but does not.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

495 views 6 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you