How do I track hours for team members?

[Scott Walter]

I have small team of developer, project managers, business analysts. Each working on multiple projects. How do I track their hours against Jira tasks/issues?

[Gökçe Karaduman-The Starware]

Hi @Scott Walter ,

If you'd like to see detailed work logs for related users, I recommend using a third-party timesheet application from the Atlassian Marketplace, such as WorklogPRO.

WorklogPRO features hierarchical grouping, which enhances how you view and analyze work logs. This allows you to categorize and review hours logged by users at different levels, including by user, project, issue, or issue type. When you group users, you can also track their progress against the required hours specified in the work hour schema for the user.

Additionally, WorklogPRO offers team feature. You can create and select a team when generating a timesheet, allowing you to easily view the work logs of all team members.

You can organize the categorized data in a timesheet format or visualize it using various charts with the pivot report feature.

Disclaimer: I work for the vendor who developed this application.

[Madhu_RVS]

Hi @Scott Walter 

 Welcome to the community !!

For detailed worklog reporting if you would be interested in an alternate mktplace app, you may want to try out our add-on.

Worklogs Time Tracking & Timesheets

With this add-on, you can easily view time entries for multiple issues for your team members, day wise grouped by in a single view. Main features of the app -

• Create time reports in real time by grouping & categorizing data with aggregation
• Prepare your reports based on Project/Sprint/Issue Type/Assignees and various other filters
• Group your data to build more meaningful reports
• CSV Export
• Dashboard gadget

(Disclaimer: I work for RVS, the vendor for this app)

[Katerina G_]

Hi! In my team, we don’t use Jira’s native time tracking. Instead, we prefer a time tracking plugin called TMetric. It integrates seamlessly with Jira, making it easy to track hours for team members and generate detailed reports. You might find it helpful as well!

[Gracjan Wesołowski _HeroCoders_]

Hi @Scott Walter 

Welcome to the community!

You might consider using time-tracking apps that in most cases have a customizable report of tracked time on issues.

I can recommend our Clockwork Automated Time Tracking & Timesheets Pro or Free app, which allows you to track time for individual users across the projects, and this data using timesheets and create reports that can be configured in various ways using break-down and filtering options.

Using timesheets, you can create a report and filter it based on several options including, projects, issue types, issues labels, or other fields. You can choose a range for a whole year and break down the data by chosen fields. This information can be also exported to Excel files.

Please find below the sample of how the timesheet looks like:

If you have any questions, you can contact us at our help center.

Cheers!

Gracjan

[Tomasz Korusiewicz_SolDevelo]

Hi @Scott Walter ,

Welcome to Atlassian Community!

If you are looking for an easy and intuitive way of tracking hours of your team members, then I would like to suggest our app called "Worklogs - Time Tracking and Time Reports".

Worklogs allows to easily view and filter reports consisting of time logged to issues, across multiple users, projects and more.

Worklogs is easy to use and versatile, allowing to create flexible time reports and filter them in a granular manner, making it a great choice both for Jira newcomers and long-time users. 

If you want to to view the report in a visual manner, you can also make a use of two types of charts: pie and bar charts.

It is also worth adding that if the time was previously logged into issue through Jira, then these logs should be already visible in Worklogs, as it makes use of Jira's native time tracking features.

You can book a demo with one of our experts and we will showcase the app and answer any questions you might have, or you can contact us through the portal here. Of course, you can also ask a question by replying to this response! :)

Best regards,
Tomasz
SolDevelo Team

[Mary from Planyway]

Hi @Scott Walter ,

A warm welcome to you! 🎉

The Time Tracking Report in Jira is actually a great tool for keeping track of time at the issue level. It’s useful, but it’s important to note that the report is tied to the task dates, not the dates when work logs were created. This means the time period you select is based on when the tasks were worked on, not when the work log entries were made.

That said, if you’re looking to generate reports for a specific period based on the time tracked by each of your team member across multiple projects, you might find that this built-in Jira functionality doesn’t fully meet your needs. In that case, I’d recommend considering a third-party add-on like Planyway. 

Whether your team creates work logs in Jira or prefers using a method like manual entry, timer, or drag-and-drop in Planyway, the data will sync between the two.

This way, you can generate more detailed and flexible reports, select specific projects, set date ranges, and group data by issues or users.

Feel free to reach out if you need more info or help setting it up!

[Nazarii Sobchuk _Grandia Solutions_]

Hi @Scott Walter

Tracking your teams time typically consists of 2 parts:
- Logging time
- Reporting on the logged time

To track time against an issue, please take a look at this page
Once your team has logged some time, you can then visualize it.

There are few ways of doing it as outlined by @Alexey Pavlenko _App Developer_ - out of the box ones, and 3rd party apps. 

[Alexey Pavlenko _App Developer_]

Hi @Scott Walter ,

There are several options to achieve this.

1. Click on 'seach' -> View all issues -> Choose 'JQL' view instead of Basic -> Enter in the search field:
   

   timespent > 0

2. Click on a project -> choose 'Reports' -> 'Time Tracking Report'.
3. 3rd party apps. With the app I have developed - Multi-team Scrum Metrics & Retrospective. With it you can bar chart your data:
   
   
   
   and see the average in the following way:
   
   
   
   You can even add several teams or track across not only sprints but also months, quarters, half-years, or years. Also, you can conduct retrospection in place.
   

Best regards,
Alexey