Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I switch back to the old jira interface?

I made the mistake of switching to the new jira interface.

this is missing basic functionality and has a lot of useless whitespace.

I need to go back to the old one.

6 answers

Click on the little person icon in the lower left corner of jira.

and click personal settings.

Scroll down to the bottom to the Jira Labs section and turn off the new view.

It's a green check mark slider switch.

THANK YOU!!!! I had turned it off before, but it seems like they wanted to have me have it on and it came back. I seriously hate the new view.

Like # people like this

This is good news. The new interface is a big step back.

Like # people like this

Brilliant, thanks.

Like # people like this

the problem with old view though is that mentions in comments shown as uuid :(

Thank you so much! The new view some of the worst I've ever used.

Like jean_nelson likes this

Thank you! New view is a nightmare. I was using it for couple of weeks and I all the time missed the old one. Now it's back. :)

Like # people like this

This new view is terrible. Issue management is a nightmare.  

Like # people like this

Why are my issues still in this absolutely TERRIBLE layout? JIRA, this is a disaster!! Fix it now or I'm leaving the platform.

Like # people like this

Thanks Jessie! very helpful

Like jean_nelson likes this

Thank you, this is a life saver! The new view is god awful.


They sent an email last week or the week before that they are going to get rid of the old view. Effective March 31, 2021, they will be moving everyone to the new view and removing the old view.

image (14).png

Are they stupid and insane at the same time? Why turn off something everyone likes in favour of something that people hate? Sounds like boneheaded management to me

Like # people like this

Hey Jira can you keep the old pull-request view please? Tried the new view for a month to see if I could get use to it. 

The new view is awful. It's hard to find anything and it's terrible to navigate. If you have long file directories, you can not see the complete paths on the right panel, rendering it completely useless. At least keep the file change list at the top of the MAIN panel, so you know, we can actually see the file paths/names.

If we are forced to used the new view, we will move to another platform. 

jiraPR.pngOr find someway to "Compress" the file paths so you can actually see the changed file. Having the list of files at the top (old view) is really nice. Maybe just put the old view file list  into a div that has a max-height and make it scrollable if you really want more space for the code changes. Then you could remove the right panel.  

3 votes
edwin Community Leader Jan 11, 2018

Hi Nicky,

You can do so from your profile link

Screen Shot 2018-01-11 at 07.16.21.png

ow this option in not available pls let me know how can i manage it

You can't go back any more.

pls guide me how can get back olde jira ui

This version of jira is too slow, please do something to revert this.

Again, you can't go back any more.

If you want the old UI, you need to migrate to server

wait. Is this answer for real?  So many things are not visible with the new interface.  Many people in my teams find it harder to discover information.    This cannot be; they'll reject it eventually if they are forcd to deal with this "streamlined" UI.

Like # people like this

Yes.  If you want the old UI, move to server.

No that's OK — I plan instead to continue to demand the choice between them, and to make noise and spread doubt of Atlassian's brand if the community is not listened to on this one. 

Like # people like this

I've gone back by turning off the Jira Labs feature in profile and settings page.

Not sure why Nic is suggesting that it can't be done.


2019-02-28 11_16_14-Personal Settings - JIRA.png

Like # people like this

Hi @Hrant - this worked a treat, thanks.  Do you know if there is a way to set this as a default, so as I add new users they don't have to change this individually?  Thanks.

Like Zachary_Jones likes this

@Nikki Izatt 
Jira Settings | Default user preferences (under user interface)
Does not have an option for this, so I doubt that you'd be able to set this globally.


You'd have to ask Atlassian for that.

Good luck, seeing how this was shoved on us, and probably soon we won't even be able to go back to the more useful older Issue View and be forced to accept the new Issue View with all it's limitations.

Like Mayra Rodriguez likes this

Literally would cause mass abandonment.  There are field missing from the new UI that you just cannot get back. It's a nightmare. 

Like # people like this

Thank you so much for your instruction. I did it.

Yes!!! I can turn off the "New Jira issue view" on the Jira labs section of your personal setting.

Remember, you must keep talking about this in various places. Without mass 'outcry' about it, the atlassian product team shows all signs of taking away the ability to revert — out of some hubris that we are all 'too fussy' and 'need to give it up'.

Also, it's wrong that admins cannot give their teams the defaults that are preferred.

I had feedback bubble-up from multiple teams that 'people hated jira' and were asking we migrate to other tools.  Think about the time lost: all of those people dissatisfied at work, and researching other tools to replace the crappy jira experience they were now having. Then taking the time to talk about it as a team and bubble-up the feedback.  All because of this hubris from Jira Product team.

Like # people like this

Couldn't agree with you more @Zachary_Jones , so pleased that for the moment there is the feature to turn off the new view. Makes you wonder who in the management structure decided it was a good idea to try to force people to the new view?

Surely if they are the experts they say they are in agile development they would have at least heard of canary releasing? Blue / Green testing? Community reviews?

I will keep making noise about the new view in other forums to hopefully make sure the new view isn't the only choice.

My users keep asking me how to switch it back to the Original view.  The new view is terrible.

The new Jira view is incredibly useless.

Where is the activity tab that used to be in old view? we don't need history tab that show nothing

Go to Settings, Personal Settings and Turn off Jira Labs.


The new UI is Horrible. I used to be such a huge advocate of JIRA, but this new UI is a major turn off for many in our project, to the point that we are looking into other PLM products to manage projects in.

Like # people like this

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you