Yes, I meant giving them access to our project. They have their own instance of JIRA. It feels silly that we'd need to buy them a JIRA license in our own project for them to access it when they have their own already. Feels like a basic collaboration scenario. Hard to believe JIRA doesn't allow this in this day and age...
If you want to sync tickets back and forth, between the two instances, you need to use third party solutions like ConnectAll.
Each instance of JIRA is separate and they don't share data. You can use application links to show search results from one instance on another but the integration ends there. Checkout https://confluence.atlassian.com/enterprise/federating-jira-managing-multiple-instances-461504624.html#FederatingJIRA-ManagingMultipleInstances-FederationFeatures for some of the available features.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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