How do I share a project with users in another organization (they have their own JIRA account)

I'd like to share a project with JIRA users in another company. Can't seem to find simple instructions on how to do this.

Thx

Vincent

1 answer

0 votes

What do you mean by sharing a project? Giving access to them? If so, they need to be licensed users in your JIRA and you can grant them permissions via project permissions.

Yes, I meant giving them access to our project. They have their own instance of JIRA. It feels silly that we'd need to buy them a JIRA license in our own project for them to access it when they have their own already. Feels like a basic collaboration scenario. Hard to believe JIRA doesn't allow this in this day and age...

If you want to sync tickets back and forth, between the two instances, you need to use third party solutions like ConnectAll.

Each instance of JIRA is separate and they don't share data. You can use application links to show search results from one instance on another but the integration ends there. Checkout https://confluence.atlassian.com/enterprise/federating-jira-managing-multiple-instances-461504624.html#FederatingJIRA-ManagingMultipleInstances-FederationFeatures for some of the available features.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,120 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot