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How do I set up alerting to notify a week prior to due date

I have created a classic project I have set up a series of tasks with the simple flow To do  then Done.  

 

I also have a number of subtasks - all of these have a schedule.  i need to alert the assignee when action is required by them.  This is date specific alerting.  I cannot see how to set this up.

 

Thanks,

 

Claire

1 answer

1 vote
Jack Community Leader Nov 20, 2019

OOTB you can consider a filter and subscription that runs daily showing all issues not done and do in <=5d. Or consider a more glamorous solution thru an addon, e.g. automation for jira or Scriptrunner, etc.

Thanks for that  i'll look at those options now.

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