How do I set up alerting to notify a week prior to due date

ccassidy November 20, 2019

I have created a classic project I have set up a series of tasks with the simple flow To do  then Done.  

 

I also have a number of subtasks - all of these have a schedule.  i need to alert the assignee when action is required by them.  This is date specific alerting.  I cannot see how to set this up.

 

Thanks,

 

Claire

1 answer

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 20, 2019

OOTB you can consider a filter and subscription that runs daily showing all issues not done and do in <=5d. Or consider a more glamorous solution thru an addon, e.g. automation for jira or Scriptrunner, etc.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 20, 2019
ccassidy November 21, 2019

Thanks for that  i'll look at those options now.

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