How do I set a mail adress to send all invoices and billing mails?

[Per Gradeen]

I have a mailadress

I want all invoices and billing mails from Jira to go there each month or whenever something needs to be paid.

How do I set a mail adress to send all invoices and billing mails?

[John Funk]

Hi Per - Welcome to the Atlassian Community!

You must a Billing Contact or Technical Contact to perform the following. 

Short route: Go to https://my.atlassian.com/product

This will take you to the Licenses page. 

Find the option for Update Address Details. 

If that doesn't work for some reason, try this.

Go to Settings > Billing

On the ensuing Product page, click on the Manage link for the product. This should take you to the Manage Subscriptions page. 

Click the Billing details menu option on the left. 

Click on Manage contacts in the bottom center. 

This will take you to the Licenses page. 

Find the option for Update Address Details. 

[Per Gradeen]

https://my.atlassian.com/product I see no connection to my Jira

Aleternative solution u proposed:
Cannot find "Billing details menu option on the left"


Looked in:

https://admin.atlassian.com/s/1ef4f684-ad00-4ad6-8300-3887436a1f8e/billing-preview?referrerName=JIRA

or
https://admin.atlassian.com/o/02e2b7c7-230b-4230-80db-b65e3824a7a5/billing-preview

[John Funk]

Click on the Change Plan button on the second image above. Then see if there is a link for Billing Details. Are you sure you are a Billing Contact? 

[Per Gradeen]

No link for billing

Just see some adress already set if I change Plan.

"Billing and Sold-to address

Eman...." 

I am full admin and can change plan etc. But I do not know if we have a specific "billing user" how do I create/set that?

[John Funk]

You should go ahead and open a ticket with Atlassian to get their help.

https://support.atlassian.com/contact/#/