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How do I search for issues Resolved and/or Closed by a particular user?

Zach Drake Feb 26, 2014

I want to create a list of issues that were Resolved or Closed by a particular user. This is different than searching for a list of issues that are currently in a resolved or closed state and are assigned to a particular user. I want to know WHO resolved the tickets. Any ideas?

5 answers

1 accepted

12 votes
Answer accepted
Zach Drake Mar 19, 2014

Thanks for the reply. I also figured it out this way:

status was Resolved by "user_name" before "2014-03-08" after "2014-03-02"

6 votes
Jobin Kuruvilla [Go2Group] Community Leader Feb 26, 2014

You can do this via JQL. Couple of examples below:

status changed to Closed by xyz
status changed to Resolved by xyz after -10d

Daniel Caspers Oct 10, 2018

If you are querying for yourself, you can substitute xyz with currentUser()

3 votes
Zach Drake Apr 03, 2014

Thanks for the reply. I also figured it out this way:

status was Resolved by "user_name" before "2014-03-08" after "2014-03-02"

1 vote
Rosa Guthrie Feb 02, 2018

Hello All, I know this is an old thread, but I thought it might still work the same... but it does not. I receive an error when attempting to use "BY" and adding a user name.  It keep trying to fill in statuses for the BY variable and not usernames.

Screen Shot 2018-02-02 at 4.21.06 PM.png

0 votes
Rosa Guthrie Feb 08, 2018

I was able to get this to work in this format:


project = “IT Support” AND status WAS “Resolved” BY “xx.xxx@accc.com"

This didn't work for me.

any other ideas?

Rosa Guthrie May 09, 2018

Hmm~  Try without the quotation on the Resolved


project = "IT Support" AND status was Resolved BY "usernamehere"
Rosa Guthrie May 09, 2018

Also~ try typing it all out slowly and letting the smart query do its thing (all but the username part, which it doesn't seem to auto fill for me)

Rosa Guthrie Jul 12, 2018

update to this specific queries using "username"

https://confluence.atlassian.com/cloud/blog/2018/06/say-goodbye-to-usernames-in-atlassian-cloud

looks like username has been done away with altogether.

I replaced email address where username goes and that worked for me. 

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