I am trying to remove user (he has been laid off) from my Jira account. I am trying to remove him from the system, because I would like to create new users and I already have 10 users that I am paying for. When I am trying to delete existing user I get the following message:
Cannot delete user. 'xxxx' has associations in JIRA that cannot be removed automatically.
Change the following and try again:
Project lead of these projects: Scrum Project
Does it mean that I have to remove all issue comments created by this user in order to remove him from the system? That sounds insane.
Thank you for your early reply.
If you remove them from the groups that can logon, jira-users by default, they won't count against the license. If they are laid off they shouldn't be a project lead unless the project is completed and not being updated. Also you should reassign all issues that aren't closed to an active users. Leaving them as reporter and their comments gives historical information about the issue.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs