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How do I remove open issues from the backlog without deleting them?

nd10 October 31, 2019

We have many issues in the backlog which we don't want to lose but we will not use them for now. We would like to have them not visible/removed from the backlog. Is there a way? 

Thanks!

 

2 answers

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Answer accepted
Ollie Guan
Community Champion
October 31, 2019

Hello @nd10 ,

You can try to remove the 'open' issues in the Board filter.

JQL:

project = OB and status != open ORDER BY Rank ASC

 

TIM截图20191031174241.png

nd10 October 31, 2019

Hi Ollie Guan, thanks for your answer! Now the thing is that not all the open issues have to be removed. Is it maybe a solution to label the issues that have to be removed (with e.g. 'remove' ) and use to following JQL:

 

project = OB and labels != remove ORDER BY Rank ASC

Will this work? 

Thank you so much

nd10 October 31, 2019

And I suppose only the JIRA Administrators can do this? 

Ollie Guan
Community Champion
October 31, 2019

Not exactly, the board admin can do this.

BTW: You can ask the Board admin to give you the same permissions.

Like nd10 likes this
nd10 October 31, 2019

OK, thanks!

And the JQL I suggest will work?

Ollie Guan
Community Champion
October 31, 2019

Sure, the JQL you provided is feasible.

In addition to the board filter, you can also use the quick filter as a board admin.

James_McManamey October 31, 2019

@nd10 We took the same approach of labeling and updating the backlog filter. I have found that it works quite well. 

One thing that was useful was to use JQL to find issues that hadn't been updated recently e.g

project = XYZ AND update <-180d AND resolution is EMPTY

 and then use the bulk action to apply a label of `Stale`

Wrote up a post on the process in case it helps 

0 votes
Tuncay Senturk _Snapbytes_
Community Champion
October 31, 2019

Hi @nd10 

You can change the filter query for the board (Configure Board > General > Filter) not to see them in the backlogs section.

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