Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I receive only @mentions notifications in JIRA AGILE?

Our users get a lot of notifications from Jira. The ones that really matter are the comments in which they are mentioned. We want to create a notification scheme that just sends an email when a specific user is mentioned and removes all of the other notifications, particularly for system and project administrators. 

I did not see an EVENT for a "mention" so I cannot add a notification just for that. I only see a "comment" event.  Nor did I see a "role" of "mention.


As a project admin I completely ignore all jira notifications as I get too many of them and I routinely miss questions from my team that are directed to me.


Please help!

2 answers

0 votes
fjordfox I'm New Here Jan 03, 2022

Is there a solution to this now?

I wish I had an answer to this. This is something that drives me crazy. The best workaround I've found is a combination of email filtering in outlook and setting up a JQL filter that I manually check once a day or so (if you add "comments ~ currentUser()" to a JQL query, it pulls up issues that mention you).

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you