Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I "delete" a task?

Cyrus Healy June 1, 2018

It seems there is a technical error when a task needs to be deleted.  Say the incorrect project was chosen at start of task, I need to resolve it with "Won't do" and then make a new task, but I would prefer to just delete the wrong task - or even better, be able to switch teh underlying project of the task.

2 answers

2 accepted

1 vote
Answer accepted
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 1, 2018

It's difficult to see because your screenshot is cropped so much I can't see the full error.  However I think that your lexoranking in Jira has some kind of corrupted data, and that would explain why you can't delete issues.

Please try to follow the steps in https://confluence.atlassian.com/jirakb/cannot-reindex-jira-due-to-expected-exactly-2-rows-the-maximum-marker-row-and-the-lowest-ranked-row-for-rank-field-779158916.html

There are a few different possible causes for this, and that KB helps to explain them and how to fix most of them. 

Cyrus Healy June 4, 2018

Thanks for your help.

Like • Adam Hellewell likes this
0 votes
Answer accepted
Alec Jasanovsky
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 1, 2018

Hi Cyrus,

Simply hit the "..." in the top right of the issue and select the delete or move option.  

You'll need the proper permissions though.  

Cyrus Healy June 1, 2018

Correct, but that gives the following error:

Capture.JPG

Cyrus Healy June 1, 2018

I am one of the admins of Jira also, so I think permissions is ok?

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 1, 2018

As you were offered the delete option, yes, permissions are fine.

That error is to do with the ranking being broken.  If possible, re-index the project the issue is in, and run the integrity checker too.

Cyrus Healy June 4, 2018

Thanks!

Suggest an answer

Log in or Sign up to answer