How do I put comment mandatory when transition an issue to a specific status

[Mario Amaya]

Hey guys,

Im trying to set up to put a comment on the ticket before transitioning to a specific status, do you know how can I do?

[Asmath Basha S · Accepted solution]

Hi @Mario Amaya ,

=> First thing simply add a New screen in Jira.

=> Don't add any field inside that screen, because in default the comment field is added in the screen.

=> Then in the workflow transition screen add the newly added screen in the transition.

=> And click on the Validators in the workflow and select Field Required validator, inside that select Comment in the Fields Required for transition and give some error message.

=> Finally publish the workflow. Then it will work as you expected.

[Matthew Gaffney]

Comment does not seem to be an option in the required fields box. A selection is required.