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How do I prevent this pop-up from showing up ?

patrick gonzalez May 11, 2022

jira.jpg

3 answers

0 votes
Nic Brough -Adaptavist-
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May 11, 2022

Welcome to the Atlassian Community!

You'll get that when you do what it suggests in the message - try to read a project that doesn't exist or you don't have access to.

To avoid it, you'll need to get the correct url for a project that does exist, or talk to your admins about getting access to the project.

patrick gonzalez May 12, 2022

Interesting... I am the admin ! 

I am the manager in a small research group of skunk works for a larger company, so I suggested we use Jira to manage this project because there are people involved all over the world.

I am a newbie on this, and I must have done something at one point and this pop up is terribly annoying.

Any ideas where to begin looking for the problem ?

Thank you

0 votes
Tom Lister
Community Champion
May 11, 2022

Hi @patrick gonzalez 

You'll need to get your admin to check the permissions on the project and your role.

patrick gonzalez May 12, 2022

see above... 

No biggie, except that my team overseas gets confused by this

Thank you

Tom Lister
Community Champion
May 12, 2022

Hi @patrick gonzalez 

I have created projects and then found I had no access. In my case this was due to default permissions settings and default group in the project role.

Until I found the cause I would add myself directly to the admin role in desperation!

On the top right cog/Projects menu you can access the project and check settings - I guess you know that already.

patrick gonzalez May 12, 2022

Hi, 

Well that was the case. Seems that adding me on the project settings  solved the problem.

I am new to this and there are so many many configuration choices that I am still learning my way around.

Thanks for the tip !

Like Tom Lister likes this
0 votes
Joe Pitt
Community Champion
May 11, 2022

You can't. 

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