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How do I log in as another user, as a enterprise JIRA admin?

sharee_khaldi
sharee_khaldi
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January 13, 2020

I am our companies JIRA admin, and I have access to all of our projects. How do I sign in as another user, so I am able to easily see the issues their having from their side?

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Jack Brickey
Jack Brickey
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January 13, 2020

as an admin do the following

Jira settings > User management

search for the user, click view details then Login as user

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robert Mugabuhamye
robert Mugabuhamye
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January 13, 2020

hello @sharee_khaldi .

there is no out of the box solution.
If you have scritprRunner add-ons and on Jira server, there is a built-in script that can help you do that.

https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts.html

 

You can also instal it, try it and make sur it works for you.
Regards 

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