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How do I have condition for each "when value changes"?

Jar Lady

I have multiple fields to watch for changes. However, I would like to state all these in one Jira automation rule such that:

When any of the 5 fields (A/B/C/D/E) change:

If field 1 changes, retrieve old + new field value + do action A

If field 2 changes, retrieve old + new field value + do action B

Is this possible?

Accepted answers

All comments

Bill Sheboy

Hi @Jar Lady

I suspect that depends on the actions you want to perform and the field types...

All of the fields could be selected in the Field Value Changed trigger, and then followed by an if / else structure of conditions to check the changelog for differences for each field.

However, some fields do not appear to correctly / consistently update the changelog accessible to rules. And if you are performing complicated actions for each case, the use of the if / else may prevent that due to rule limitations.

I recommend creating a test rule, only writing to the audit log rather than performing any other actions, and test what works for your fields.

Kind regards,
Bill

Jar Lady

So.. what is the solution?

I need an automation rule that is configured to the abv:

When any of the 5 fields (A/B/C/D/E) change:

If field 1 changes, retrieve old + new field value + do action A

If field 2 changes, retrieve old + new field value + do action B

How do I set this: "If field 1 changes" portion and also retrieving old and new field value.

Bill Sheboy

I already suggested a solution approach: try using the changelog values:

https://confluence.atlassian.com/automation/jira-smart-values-issues-993924860.html#Jirasmartvaluesissues-changelogchangelog

If that does not help, I recommend contacting your Jira Site Admin for assistance.

Ste Wright

Hi @Jar Lady

So there's essentially 5 actions? One per field? If yes, why don't you want to use 5 separate rules?

If no, could you detail more of the possible variations?

Ste

Jar Lady

I appreciate the help but I looked through the doc and there is no example how to apply in Jira automation rule. It 'll be great if an example of configuration of the changelog values in my use case. Precisely cos the documentation doesn't really help due to the limited example. I will need to access each field's difference first before I can set a condition. But changelog is entire fields that have been changed.

Jar Lady

No, I don't just have 5 fields. I have more than that, but I am just citing 5 as example.

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