You need to add them to the 'view' screen for the issue type. If you don't have one it uses the 'edit' screen. start here https://confluence.atlassian.com/adminjiracloud/issue-type-screen-scheme-868982924.html
I want the users to go through the workflow via the workflow button. I want to keep the same transitions, but I don't want the transition buttons next to the workflow button. That's redundant. Instead I want to add a backlog button. So how do I remove the workflow buttons but keep the workflow.
Go to your Jira home directory and find the file called jira-config.properties - if it's not there, then create it, it's just text.
Add the line
ops.bar.group.size.opsbar-transitions = 0
Restart Jira (Note that there's a bug in some versions where 0 does not work, and it goes back to 2. The best you can do on those ones is set it to 1)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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