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How do I get only the External comments using Python API?

I am working on a Project in which I need to parse through multiple comments and get the latest external comment and details about it. But I couldn't find any way using the python API. Is there a way to get the external comments ?


1 answer

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Darryl Lee Community Leader Dec 01, 2022

Hi @Sree Deepak -- 

If you're talking about External comments, can I presume you're talking about a Jira Service Management project with Internal and External Comments?

If so, then I think you'll need to try and find comments where the attribute jsdPublic is true.

So you'll probably need to iterate through all the comments on an issue, and only display/do whatever you need to do:

 if comment.jsdPublic == true:

Please let us know if that works, and share your code and any errors if you have them.

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