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How do I get my Jira plugin to only display external (SD) comments? Displays both comments now

Loyd Jones
Loyd Jones July 7, 2020

I have a custom built plugin that allows external users to create tickets in a portal. Part of the functionality is to allow "comments" to display to the end user. However, I only want "external" comments from the Service Desk project to display to the end users. Currently both comments are displaying in the plugin. I only want the external "Share with customer" comments.

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Iago Docando
Iago Docando
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July 8, 2020

I'm not an expert buyt I can only assume that "internal" or "external" is nothing but a comment property. Try checking that.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-comment-properties/#api-group-issue-comment-properties

Hope it helps :)

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