what type of configuration? Is this for an add-on? If so there are api calls for you to use.
If this is for an external automated piece - check the rest api /rest/api/2/serverInfo has the base Url.
If there's a proxy(apache, nginx etc) in between you and the JIRA instance and it's causing issues for you and that's why you want to work around it - talk to the people running the box like Nic said. 'cause bypassing them and hitting the api's directly can cause performance issues...
Thank you for the update. Actually I am following the zephyr documentation , where it was instructed to use the below URL for defect tracking configuration.
where <your_jira_server> includes the name/IP address and the port of the JIRA server. Please do not enter the URL that is used to access JIRA directly from your browser.
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