I moved released issues from one project to another project. After I moved them, I could not find the release history. How can I find this historical information in order to retain the issue history?
Hi April, welcome to the Community. When you move an issue it should retain the original history and include history about the move too. You should see this under the history tab. Example below.
Thank you for the reply. However, I don't see what (historical) fixversion this ticket was assigned to. Is this a field that can be found?
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Hello, dear @April Lyons .
I am Mykola, Product Manager from SaaSJet. I am happy to show you the Issue History add-on. This helps to see all changes from all issues from all projects.
There is a screenshot - there you can see changes in the Issue, which product was changed.
If you are interested, I'll be glad to show you a live Demo via Google Meet.
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Hi Mykola.
Thank you for the response. Is this a third party product or a built-in Jira add-on?
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Hello @April Lyons ,
yes, this is a built-in Jira add-on from vendor SaaSJet. Here is its page in the Marketplace:
https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=cloud&tab=overview
Dear April, feel free to try the trial version.
and I'll be glad to show you a demo with all features if you want. Let me know ;)
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Hello @Mykola Kharchuk ,
Thank you for the response. I noticed this mentions it's compatible with Jira Service Management. Is this also compatible for Jira Software issues?
April
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