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How do I find the issue history on a moved issue?

I moved released issues from one project to another project.   After I moved them,  I could not find the release history.   How can I find this historical information in order to retain the issue history?  

1 answer

0 votes
Jack Community Leader Mar 23, 2021

Hi April, welcome to the Community. When you move an issue it should retain the original history and include history about the move too. You should see this under the history tab. Example below.

9E561F40-68D4-49D2-8BF2-4AFB0AD011B5.jpeg

Thank you for the reply.  However, I don't see what (historical) fixversion this ticket was assigned to. Is this a field that can be found? 

Like Mykola Kharchuk likes this

Hello, dear @April Lyons .
I am Mykola, Product Manager from SaaSJet. I am happy to show you the Issue History add-on. This helps to see all changes from all issues from all projects. 
There is a screenshot - there you can see changes in the Issue, which product was changed.
IH Project changing.jpg

If you are interested, I'll be glad to show you a live Demo via Google Meet.

Hi Mykola. 

Thank you for the response.  Is this a third party product or a built-in Jira add-on? 

Like Mykola Kharchuk likes this

Hello @April Lyons ,
yes, this is a built-in Jira add-on from vendor SaaSJet. Here is its page in the Marketplace:

https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=cloud&tab=overview

Dear April, feel free to try the trial version.

 

and I'll be glad to show you a demo with all features if you want. Let me know ;)

Like April Lyons likes this

Hello @Mykola Kharchuk ,

 

Thank you for the response.  I noticed this mentions it's compatible with Jira Service Management.  Is this also compatible for Jira Software issues? 

April 

Like Mykola Kharchuk likes this

Hello again, @April Lyons 
Oh, yes, April - Issue History works well with Jira Software Issues

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