How do I find our Billing Admin?

pbaldwin
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February 28, 2025

We apparently need to update our credit card.

2 answers

1 vote
Thorsten Letschert _Decadis AG_
Atlassian Partner
February 28, 2025

Hi @pbaldwin

  • head over to http://admin.atlassian.com/billing
  • select the billing account of interest (if you have multiple) by clicking "Manage"
  • select "Billing permissions" in the left menu

There, you should find the list of billing admins configured. For additional information see https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/.

Regards from Germany,
Thorsten

0 votes
Marc - Devoteam
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February 28, 2025

Hi @pbaldwin 

Welcome to the community.

Contact your ORG admin, find the users who started the Cloud instnce.

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