yes sorry. this would be a Kanban board then.
@Lore Eargle, can you verify that all of the issues have the Resolution field set when moved to Closed? Could you post an image of the board where you are releasing or did you already perform the release. If so then go to the Releases page and find the recent release and select it then click on View in issue navigator and check to see if the Resolution is set for all.
Since I posted my question, I created a search that found 4 issues tagged with the 3.4 Fix/Version that had "Unresolved" in the Resolved field:
cf = "team name" AND fixVersion = "n.n" AND resolution is EMPTY
The Resolved field is not one that I can edit. As a workaround, I did the following for each issue:
Doing this reduced the "remaining issues" from 14 to 10. Note, however, that the number of "Issues in version" did not change from 33 to 37 so the issues that were blocking the Release process, did not and do not now appear as part of 3.4.
Now I need to figure out how to find the remaining 10 issues with a Fix/Version that is 3.4.
I welcome any suggestions you have.
The term "issue" in Jira refers to any type of work element - not just Stories, but also Subtasks (and Epics too).
There are a few different possibilities here. Can you answer a few questions to help?
Your answers to these questions will help us get further.
Thank you for offering to help, Mykenna.
I am trying to close the Release, not the sprint. The Release, as we use it, crosses multiple sprints and different teams.
Jack's response suggests something good to check next. It's a bit tricky, so I'll walk you through it.
Go to the project that has defined the Release, and click on "Releases" in the left navbar.
On the list of Releases, find the left column marked "Version" (a synonym in Jira for "Release" [sigh] ) and click on the hyperlink for the Release of interest.
On the page that comes up, click on "View in Issue Navigator" on the left, above the list of issues.
At the top will be a long field. The contents of that field will be something like:
project = 12345 AND fixVersion = 23456 ORDER BY priority DESC, key ASC
Edit it to be this instead (leave the fixVersion value as it was):
fixVersion = 23456 order by resolution desc
This should list all the issues (Stories and every other issue) related to the release.
Now click on "Columns" near the top-right of the results list. Use that "Columns" dialog to enable these columns:
The results should update themselves when you click "Done" for the new column choices.
Of most interest will be any issues that show "Unresolved" in the "Resolution" column.
Let us know what you find.
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