How do I find a user's account ID?

Cole, David J
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October 2, 2024

I'm looking to add a fairly simple string in my JQL to say participants= "John Doe". I can't find the account_id of the user and I can't put in their email because JIRA tells me that "@" is a reserved function. When I start typing the user's name, nothing comes up to allow me to pick from a list of users either. 

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Trudy Claspill
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October 2, 2024

Hello @Cole, David J 

Search for the user through the Teams menu.

Screenshot 2024-10-02 at 2.00.28 PM.png

When you find the user and open their record the account ID will appear in the URL. In this image I have partially hidden the value with the yellow block.

Screenshot 2024-10-02 at 2.02.05 PM.png

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Cole, David J
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October 2, 2024

That worked. Thank you!

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