Any tickets our NOC receives that's a priority 3 will prompt the NOC to search for a DBA at their desk, then move on to DBA onCall.
I want to know if there's a way to list tickets which occur only between 5pm and 6am week day and include saturday/sunday completely (Friday 5pm to Monday 6am).
That would be based on the creation date.
I don't think that you can achieve that with native JQL for issues created during specific time interval on a random date. You can achieve this functionality for a limited (and small) timeframe - for example the last 3-4 days using the native time functions startOfDay/endOfDay()(e.g. for issues created during 6am - 5pm in the last three days you can use the following code:
(created >= startOfDay("-2d18h") AND created <= startOfDay("-2d7h")) OR (created >= startOfDay("-1d18h") AND created <= startOfDay("-1d7h")) OR (created >= startOfDay("-18h") AND created <= startOfDay("-7h"))
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs