How do I download the invoices for JIRA Cloud Administration training?

rvercesi March 7, 2023

I need a copy of the invoices for JIRA Cloud Administration #1 and #2 training?

I seen the billing but there's no link to download.

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2023

Hi @rvercesi 

There is not currently a way to download this invoice from university.atlassian.com.  The invoices are expected to be emailed directly to the customer after they course has been paid for.  If you cannot find that invoice, you are welcome to create a support case over in  https://support.atlassian.com/contact/#/?inquiry_category=training 

That specific support portal can help to locate these invoices for you if need be.

Regards,

Andy

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 11, 2023

@Andy Heinzer Thanks

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2023

@rvercesi Can you just print the page?

rvercesi March 7, 2023

Not really as that would not classify as an oficial invoice and I need those for my company.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 7, 2023

Let me escalate to Atlassian and see how you can get one.

rvercesi March 7, 2023

Thank you 

rvercesi March 27, 2023

Any news? I have the Finance team breeding down my neck about these invoices. It should be a simple process. Can you send them via email to me? I mean the two courses are there, paid for, but I don't have anything to present to our Finance team (and therefore the IRS)...

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 27, 2023

@rvercesi Andy from Atlassian answered the issue.  If you are not able to find the email reciepts from when you registered you will need to submit an issue to the https://support.atlassian.com/contact/#/?inquiry_category=training training support desk.  

rvercesi March 28, 2023

I have requested a refund as the invoices sent were not correct. Need to do the process again from scratch.

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