How do I disable outgoing mail in JIRA OnDemand?

I am using a JIRA OnDemand instance as a test sandbox, and performing operations such as bulk imports. I would like to disable outgoing email to ensure I don't spam all users as I'm working through issues (Already happened once).

How do I accomplish this?

4 answers

1 accepted

Accepted Answer
0 votes

I've had the same issue. Atlassian support opened a feature request for this. You can vote on it at: https://jira.atlassian.com/browse/JRA-30806

Hi Mike,

one (plain simple) option would be to not associate the project (or all projects) with any notification scheme at all. That would do the trick with ease and you just need to (re-) add the notification scheem to the project later if you want to enable Email notifications.

Hope that helps?

Regards, David

On project-specifc emails - Yes, that would work. However, emails are still being sent out for conflicts at higher levels. For example, 14 username conflict notifications were sent out for being unable to grant application access to users during a restore.

I'm afraid this might just not be possible. Reffering to the documentation this feature ist quite clearly listed as "not available in Atlassian OnDemand" (look for "Configuring an outgoing (SMTP) Mail server").

Hi Mike,

You should not be able to disable it from your end. Feel free to raise a support case through https://support.atlassian.com . An engineer should be able to disable the Outgoing Mail Server on your behalf.

Hope that helps !!!

I raised a more generic and descriptive Improvement for Atlassian support which should get more visibility.

Please vote for it below:

https://jira.atlassian.com/browse/JRA-30939

Thanks,

Michelle

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

23,984 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you