How do I create two linked tickets via a CSV upload?

ximena_p
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February 18, 2025

I want to mass-create a recurring ticket (a monthly newsletter) via a CSV, however, for each ticket I create, I also want to create a corresponding QA ticket which is linked to the original ticket.

For example, I want to create a March Newsletter ticket, and then a March Newsletter QA ticket which is linked to the March Newsletter ticket. How can I do this?

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Akash Singh
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February 18, 2025

@ximena_p Welcome to Atlassian Community!

Do you want to establish relationship between the issues using Issue Links or Parent-Child mapping?

- If you want to connect issues via Parent-Child mapping, refer to this KB article for guidance on how to achieve this during a CSV import.

- If your goal is to use Jira Issue Links, then you need to know that linking can only be done after both issues are created, as their issue key and summary are required. Check out this article for detailed steps. While it was originally written for Jira Server/DC, the process remains the same for Jira Cloud. Also, keep in mind that Jira Admin permissions are required, as Issue Link field mapping is only available via System > External System Import.

Hope this helps! Let us know if you have any questions.

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