I am trying to change the layout of the View issue screen, is there a way to do this without coding it? I read that its controlled by code not the settings, is this true?
You can hide panels and reorder them. Also we have extended panels e.g. to display even empty custom fields.
Here you can find a documentation https://documentation.veniture.net/onpremise/issueLayout
And here you can find a review: https://www.youtube.com/watch?v=BdWpag5iuDs
You can change the order of the field on the view screen too. You should find the view screen for the issue type, you are interested, and change the order.
System fields though have their own position and you can not manage it. Also user pickers, group pickers, dates go to their own web panels. You can not influence them.
I have the same question. When I double click to view an issue (i.e. not the quick popup view), some of the custom fields are positioned at the bottom of the screen. Anyway I can move these custom fields to the top of the screen so that they are next or near to fields like "Component/s", "Priority", etc.
@Nikola Bornová and @Lea Pevzner that is the old issue view. The new issue view does not have a separate view and edit, all fields are just editable when you click on them. I cannot for the life of me make "resolution" appear in the new view, or remove some of my custom fields, even though I removed them from the relevant screen.
You should look at the relevant Field Configuration used by the issue type, accessible by admins. Each field in the configuration has a number of settings including renderer (plain or wiki) for text, show or hide, required or optional, etc.
From here then, you can hide some fields that don't want to show. (But make sure they're not set to required otherwise the user will still be asked for them)
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