Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I bring custom field into tasks in Kanban board

I have Jira Service Desk and I have created a custom field (multi-select) which we have called 'Tags' where we get the customer to tag the ticket based on a few options. This ticket comes through to our Service Desk where we then 'Move' the issue to our Developers Projects into an issue within their Kanban Board.

Most of the information is transferring across accept for this custom field. I am trying to figure it out but struggling to find out how to do this.

1 answer

0 votes
Callum Carlile Community Leader Feb 06, 2020

Hi @Mark Deacon

Have you made sure that the Tags field is on all of the relevant screens within the developers project?

If an issue has been given a value within one project, then the issue is moved to another project, the value of that field will be saved within the issue, however you will only be able to see this value/field if the field is on the screen of the project you have moved it to

Thanks @Callum Carlile


Yes I have turned ALL screens on in the Tags field (see attached), however when I go into the Project Settings of a different board it is not showing up as a field I can add to the Issue/Task.





Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you