One way of achieving this is to create a status that comes after the "Done" status of your workflow. Then dont assign the status to any column of the board you are using. In that way you can transition the "Done" tasks to "Archived" and in that way make them disappear from the board (even if they are there, just not visible).
With this solution it is also possible for any persons interested in seeing these tasks to create an additional board that has the status included.
Hope this helps,
Good luck with your Jira endeavours!
The statuses can be assigned/unassigned to columns under Board > Configure > Columns from the board view. The statuses are shown either on the columns or to the right of the columns. The ones to the right of the columns are the statuses that are unassigned. The Archive-status should then be placed there.
I can think of two reasons why this is happening:
Just to clarify and exclude one of the options, are you utilising the resolutions in your instance?
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