How do I allow users to assign tickets to themselves but not others?

Ryan L
Contributor
November 13, 2017

Basically I want to be able to restrict a specific group of users from assigning tickets to other users, but still allow the users to assign tickets to themselves. 

I removed them from the permission Assign Issues Ability to assign issues to other people however this also restricts them from being able to assign it to themselves. 

Other then setting a Transition Rule is there a way i can allow users to assign only to themselves but not other users?

2 answers

0 votes
Cansu Genc
Contributor
July 2, 2024

did it resolve this problem?

0 votes
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 13, 2017

There may be a plugin, but you can't do it out of the box. You don't trust them to just assign issues to themselves?  A couple of days off without pay should fix that training issue.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events