It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I add the alert "Add to sprint" when creating new tickets?

I have an existing project in JIRA, after a user enters a new story or bug ticket and clicks submit, a prompt/message appears with Issue number created, states it is not visible on board yet, and then it has a link to push that says "Add to Sprint XX" and it automatically adds newly created ticket to the team's sprint board. 

How do I configure this to appear? 
Where do I make this setting enabled? 

Anyone have any advice, I'm getting lost in help forums. 




1 answer

0 votes

Hello Amanda,

Thank you for reaching out.

Unfortunately, it is not possible to achieve the exact goal you are looking for without using third-party plugins, however, JIRA has a Field Required Validator that provides you with similar functionality. Let me provide you with the steps to implement it and what functionality it will add to your JIRA Application:

1 - Navigate to your project > Project Settings > Workflows > Click to Edit your workflow

2 - On Diagram mode, click on the create issue transition > Validators

3 - Add the field required validator, configuring the Sprint field to be required and the error message you want to pop-up, in case this field is not filled:

Screen Shot 2019-09-13 at 16.58.16.png

4 - Save your workflow draft

Performing the steps above, the user will receive a custom pop-up message defined by you if no value is added to the Sprint field. Once he clicks on the Sprint field to fill it, he will be returned with the current active Sprint of the project by default.

The only thing that might be a blocker for you using this functionality is that the issue will not be created until a Sprint is configured to it. That being said, if your users should be able to create new issues out of the Sprint, I suggest you to inform them to use a different issue type where you will configure a different workflow without the validator.

Let me know if this information helps.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you