How do I add more than one assignee on a task and make it reflect on a dashboard?

[Evalaji Jones]

I do not want to us sub-tasks or linked issues for this as it can make the board to look overwhelming. 

[Walter Buggenhout · Accepted solution]

Hi @Evalaji Jones,

An issue in Jira can only have one assignee at a given point in time. You can change the assignee of an issue to someone else, who then becomes the owner of the issue. But you can't have multiple assignees.

A common workaround to involve multiple people on a issue, is to add an additional user custom field (e.g. collaborators), where you can add additional people. It allows you to track who is involved overall, but that would not change the basic concept that there is only one owner (or assignee) of the issue.

Hope this helps! 

[Evalaji Jones]

Hi Walter many thanks. If you change the assignees during the phase of the ticket will JIRA still acknowledge that the previous assignee worked on the ticket (dashboard stats)?

[Ste Wright · Accepted solution]

Hi @Evalaji Jones 

Assignee is a single user picker, so only one person can be assigned to an Issue at a time.

If you're not keen to use Sub-tasks, I'd recommend considering:

• Watchers: This field can include multiple users, often used to allow users to "follow" another Issue. You can see more information on Watchers on this help page
• Custom Field: Add a Custom Field to show multiple "Assignees". Either a....
  • User Picker (multiple users) - used in Company-managed Projects
  • The "People" Field - used in Team-managed Projects

Just to note though, the custom field won't "behave" like Assignee in every scenario - eg. the Assignee Icons for filtering a board are only for the system field itself.

For more information on configuring custom fields for Company-managed Projects, see this help page, and for Team-managed, see this help page.

Ste

[Evalaji Jones]

Hi Stephen, many thanks!