How do I add a value to a drop-down list (new product model) when creating an issue?

[Jan Archer]

I'm a newbie admin for our JIRA instance and I have a team that needs to add another product/model to their drop-down list of product/models that they can select when creating an issue. I can't, for the life of me, figure out how to do that. Anyone??

Jan

[Thomas Schlegel]

Hi Jan,

is this a custom field? I think so, since I don't know a system field product/model.

So, go to Admin -> Issues -> Custom Fields

Search your custom field there and select "Configure" from the gearwheel on the right

Then you click on "Edit Options", add your new Value and save it.

[Jan Archer]

Thomas, thank you so much...it is a custom field and I was able to get there with your instructions! Thanks.

[DNFCS Atlassian Support Team]

@Thomas Schlegel

I see that I have 600 drop down values. Is there any bulk option to add it?

[Sharkrit Impat _Job_]

@DNFCS Atlassian Support Team Same question, I need a bulk option to add it, with a dynamic parameter of the array value.

[Daniel Alonso]

You can use a Pyhton script and the REST API to add those values.

[Nic Brough _Adaptavist_]

Depends on the field. 

If it is the "components" field, then they need to ask a project administrator to add it.  If it's a "custom select list" (it sounds like one), then they need to ask a JIRA or System administrator to add it.