How do I add a user and allow them access to only one project?

The people section says " We couldn't find that person" when I try to add them?


Thank you

2 answers

This can be tricky to troubleshoot, given the number of possibilities for the problem.  It is also version dependent.  In Jira 6.4 and earlier, you use the "Jira User" Global Permission to grant login access. On Jira 7.0 and later, you do the same thing by granting Application Access. Make sure they have access to log in first.  Next, you need to have at minimum, "Browse projects" permission to see and do anything with the Project in question. You will need to look at how the Browse projects permission and other relevant permissions are granted and make sure the user is listed there.  To get someone to show up in the Assignee user picker, they need to have both the "Browse projects" and "Assignable user" permission. Hopefully that will point you in the right direction.

0 vote

I also have this question, and find the lack of a simple answer puzzling.

There is a simple answer, but

a) Jira doesn't ship with a default set up that allows it to be done easily.  You need to change that as a one off exercise

b) When explained in the most simple way, a LOT of people just don't understand it.

But despite B, the answer is  "Create a user who has access to that project, and no access to others"

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

93 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you