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How do I add a table as an automation in the description

Im looking at automating my tickets within my department. We have standardized copy and tables that we use all the time. I would to see those tables in the automation as well. However, it doesnt seem possible on the simple input box. Looks like it might be a more complicated coding issue. If anybody has any clues on this, let me know.

Thank you

1 answer

0 votes
brbojorque Community Leader Aug 12, 2020

Hi @thesketh ,

It is possible as long as the table is static, or even add a simple template to the description when the issue is created, the user then fill up the table as required.

 

It only works for Issue Description or Multi-line text with HTML renderers.

 

Here's a simple format for the table that the Description can render.

||heading 1||heading 2||heading 3||
|col A1|col A2|col A3|
|col B1|col B2|col B3|

 

For the automation, go to the Project automation here's the rules you need to make.

When the Issue is Created

Edit the issue description with the value of the table above.

@brbojorque Thats awesome, ill give it a try!

brbojorque Community Leader Aug 12, 2020

Sure no worries @thesketh , btw if it is static table you probably don't need the automation for it.

Just add the table values as a Default Value of the Customfield / Description in the settings.

Like Audrey del Bondio likes this

@brbojorque Hi Where do you go to to add the table values in the settings? I have a static table that I want to add as a default.

@Richard Canlas : Not sure if this is already solved but you may check in the settings --> Issues --> custom fields --> search for the field name where you want to insert the table and click on (...) and click "context and default value" you should see "default value" where you can put the table details which would be static and click set default.

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