I am new to using Jira, and have asked a couple of people I work with but none of them are sure how to make this work either.
I have typed up how I want the canned response to look , but every time I save it in the canned responses it changes the bullet point and removes the indent.
Example:
How I would like it to look:
Context access is complete.
How it looks once put into canned response and used:
Context access is complete.
· Please see the below article as best practices and a place to start:
Any help would be appreciated.