I sent a link for a colleague to activate her account and it's expired and I cant add her again?
Hello Avril, not sure which link you sent, but if you have administrator permissions, you can go inside your JIRA User Management and choose to reactivate that user.
https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser
Please let us know if this has answered your question or if you need any assistance.
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