I read the documentation here:
https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html
..but didn't see any links to how I can SSH into the installation and run mysqldump for a full backup. We want a more complete backup than the XML solution provides and also are interested in setting up cron to run a regular backup and copy it to a remote location. I searched "mysqldump" and "ssh key" but didn't get anything specific about what to point SSH at, what U+P I should use...
Any guidance from someone who has done what I'm describing? Or at least someone who has SSH'd into their installation?
Hi @Sean McGown ,
If you are on cloud, there is no way to access the site per SSH and there is also no way to access the database directly to dump it. In cloud, you can only use the UI methods to create a backup.
And if I read correctly, there's no way to do a complete mysqldump with the UI tools, correct?
Yes, correct, sadly not.
Even if you had access, mysqldump wouldn't work - they're not using mysql.
The XML backup is everything you need to create a new Jira system, and has all your data. What more do you think you would get from a database dump?
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