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We have a custom field "Severity" which has 'Emergency', 'Sev.1', 'Sev.2' and 'Sev.3' as options. If the value is "Emergency" We would like to automatically assign the label "Emergency_YY_WXX" to the ticket, where 'YY' and 'XX' must correspond to the year and the week numbers of the date on which the ticket was set as Emergency.
We're use to work with ScriptRunner, and I've look around a similar case but I did found a clear solution to dynamic labels.
Could you help me on this one?
Hi @OriO ,
you can implement that requirements through a Behaviour (something like https://docs.adaptavist.com/sr4js/latest/features/behaviours/behaviours-examples/setting-field-defaults)
Please let us know if you need support on that.