It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can we make assignee field is mandatory?

How can we make assignee field is mandatory?

5 answers

1 accepted

1 vote
Answer accepted

Nope, I've been really stupid here. I have a blind spot on this particular problem, and I forget it EVERY time it comes up.

I am really sorry.

The advice to turn off "allow unassigned issues" is correct, but you can't make Assignee mandatory with field configurations. Your only option is to put some validators into the workflow. Which is not pretty for the users.

0 votes

Field configurations, or turn off "allow unassigned issues" in global configuration.

There is documentation on this stuff you know, and it's searchable - see https://confluence.atlassian.com/display/JIRA/JIRA+Documentation

Field configuration related to assignee doesn't have required option.

It's not perfect, but allow for create issue with unassigned users.  Assuming your tickets go to the backlog, it's not a big deal as most backlog items are not being worked on and are generally unassigned. 

Then, to transition to via Start Work, or In Progress, place a validator on the Assignee field. The user will get a red error message the Assignee is required.

This makes assignee required to start work on a JIRA configured for unassigned issues.

you could make assignee field mandatory using scriptrunner, under behaviours

I'm faced with this issue and here's what I'm trying out...

  1. Create a single user picker custom field (filtered to the role group I need)
  2. Make the custom field required
  3. Don't display the Assignee role on the create screen
  4. Apply a post-function on the workflow to copy the value from the custom field to the Assignee

I'll update if this works out.

 

Nope - I ended up going with just a workflow validator on the Assignee. That seems to work perfectly.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

344 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you