Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How can we enforce MFA (2FA) for our Jira Groups having users spread over many domains ?

Stephan Krause October 26, 2023

How can we enforce MFA (2FA) for our Jira Users and/or Groups having users spread over many different domains ? Eg. user a@x.com, user b@y.com

We cannot register every domain of each user .

How can we create an authentification policy for "any domain" ?

(How) can Atlassian Access help us?

 

Thanks for your help.

Stephan

1 answer

1 accepted

1 vote
Answer accepted
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 26, 2023

Hello, Good day. 2FA enforced authentication works only for verified domains on same Org . https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/

 

However, there is no option available through Atlassian Access, where you can use OTP method. Please refer : https://jira.atlassian.com/browse/ACCESS-102

Stephan Krause October 31, 2023

hello Mohanraj

 

after some review and study on Atlassian docu, I have to come back to your answer:

a) According to Atlassian, users like personal@gmail.com are external https://support.atlassian.com/security-and-access-policies/docs/who-are-external-users/

b) According to Atlassian, we can assign a test policy for (5) external users https://support.atlassian.com/security-and-access-policies/docs/available-external-user-security-settings/

but in our organization, we cannot setup such a policy without registering domains. But registering domains like gmail.com is not possible.

 

so, how can we enforce 2FA for external users?

 

Thanks

Stephan

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
atlassian, team '25, conference, certifications, bootcamps, training experience, anaheim ca,

Want to make the most of Team ‘25?

Spend the day sharpening your skills in Atlassian Cloud Organization Admin or Jira Administration, then take the exam onsite. Already ready? Take one - or more - of 12 different certification exams while you’re in Anaheim at Team' 25.

Learn more
AUG Leaders

Upcoming Jira Events