How can we check if JIRA instance had a breakdown out of our notice


Some of our users think there may be a breakdown sometime last week and recovery their tickets. However, we haven't notice about this. How can we know if there was a breakdown in JIRA self-hosted instance? I have already checked in log in Systems area, and can not find.

Please anyone can give me any suggestion about this issue?




1 answer

1 accepted

Accepted Answer
1 vote

Unless you have any other monitoring tools in place, logs are the only place you can check.

Check both systems logs (catalina.out, localhost logs etc) and the application log (atlassian-jira.log nules JIRA_HOME/log folder).

Hi Jobin, Thanks for your reply. Do you know if there is add-on or any other monitoring tool we can use in JIRA? Thanks Tony

You can use any monitoring tools that runs in Java. Most organizations have one or the other. But if you don't, you can use tools like Melody, Nagios, NewRelic etc. Simple JMX monitoring is also useful to check the health periodically.

OK. Thanks Answers accpted

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 16, 2018 in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

78 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you