Some of our users think there may be a breakdown sometime last week and recovery their tickets. However, we haven't notice about this. How can we know if there was a breakdown in JIRA self-hosted instance? I have already checked in log in Systems area, and can not find.
Please anyone can give me any suggestion about this issue?
Unless you have any other monitoring tools in place, logs are the only place you can check.
Check both systems logs (catalina.out, localhost logs etc) and the application log (atlassian-jira.log nules JIRA_HOME/log folder).
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